Privacy Policy – Lovnin
Operated by Itsvcare Inc
Effective Date: May 27, 2025

1. Commitment to Privacy

At Itsvcare Inc, your privacy is not optional it’s fundamental. This Privacy Policy governs your use of Lovnin and outlines our legal, ethical, and technical commitment to protecting your personal data in full compliance with global privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other international data protection laws.

By using Lovnin, you agree to the data practices described in this policy.

2. Age Restriction

Lovnin is intended exclusively for individuals 18 years or older. We do not permit the creation of accounts or collection of data from anyone under 18. If we become aware of such an occurrence, the associated data will be deleted immediately and the account permanently disabled.

3. Data We Collect

We collect only the data necessary to provide a safe, functioning, and personalized experience. This includes:

• Basic Account Data: Email address, username, age, gender, and general location for profile setup and safety screening.

• Profile Content: Any photos, bios, or interests you choose to add to your profile.

• Activity Data: User actions including swipes, matches, messages, and interactions within the platform.

• Device Metadata: Non-identifiable technical information like device type, language, country, and app version.

• Location Data: If permission is granted, approximate device location may be used to enhance user experience.

• Third-Party Inputs: Data indirectly collected via external services solely to support platform functionality (e.g., analytics or content compliance).

Sensitive personal data is never required, collected, or stored.

4. How We Use Your Data

We use your data only to:

• Enable app functionality and core features

• Personalize content and improve user recommendations

• Facilitate user interactions and connections

• Maintain security, prevent abuse, and detect policy violations

• Provide customer service and resolve technical issues

• Comply with legal obligations or enforce our Terms of Use

We do not sell, lease, or trade your personal information to any third party.

5. Data Sharing

We only disclose your data in the following limited, strictly controlled situations:

• With your explicit consent

• With trusted service providers who assist us in maintaining and improving Lovnin, under signed confidentiality and compliance agreements

• To comply with legal obligations, court orders, government requests, or to protect the rights, safety, or property of users or Itsvcare Inc

All third parties are contractually bound to enforce the same or higher levels of data protection as described in this policy.

6. Advertising & External Services

Lovnin may display relevant advertising and suggestions. Some of these services may use limited behavioral data to improve relevance. We maintain strict policies ensuring:

• No direct sharing of personally identifiable information

• All third-party services operate under regulatory compliance

• You have control over ad-related settings (where applicable by law)

7. Data Retention & Deletion

We retain user data only as long as necessary for the purpose it was collected, or as required by law. You may request deletion of your account and all associated data at any time. Deletion requests are handled within a legally compliant timeframe.

8. User Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent where applicable

• Export or transfer your data (data portability)

• File a complaint with a relevant data protection authority

To exercise your rights, email: support@lovnin.com

9. Security and Protection

We employ state-of-the-art security protocols, encryption standards, and access controls to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While no system is immune to risk, we continuously monitor and enhance our systems to maintain maximum resilience and compliance.

10. Cross-Border Transfers

Your information may be transferred and processed outside your local jurisdiction. Wherever your data is handled, it is protected under the terms of this policy and in accordance with applicable data protection regulations using industry-standard mechanisms.

11. Policy Updates

We reserve the right to update this Privacy Policy when required by law or due to changes in our services. Any updates will be posted within the app and, where legally required, will be communicated to you. Continued use of Lovnin after updates implies acceptance.

12. Contact Information

If you have any concerns, inquiries, or requests related to this Privacy Policy or your data rights, please contact:

• Product Support: support@lovnin.com

• Corporate Inquiries: contactus@itsvcare.com